Head of Clinicals/Clinical Director
Location: Lagos
Company: Lagos Executive Cardiovascular Centre (LECC) and PPP Facilities
Job Type: Full-time
About the Role:
ACG is seeking a dynamic and experienced Head of Clinicals/Clinical Director to lead and manage our clinical services, ensuring the highest standards of healthcare delivery while meeting business and financial targets. The ideal candidate will be both clinically sound and business-minded, with proven expertise in healthcare management, quality improvement, and financial stewardship.
As the Clinical Director, you will play a pivotal role in the growth and development of the clinic's services, ensuring excellent patient care, clinical governance, and service development in alignment with our mission and vision. This role is for a leader who thrives in a high-performance healthcare environment and is passionate about driving results while maintaining top-quality standards.
Key Responsibilities:
Service Development: Lead the development and implementation of a comprehensive service development plan, including:
- Service Plan
- Structure Plan
- Action Plan
- Results Tracking
Stakeholder Engagement Development and Maintenance: Staff, Physician, Partners, HMO stakeholder development and management.
Patient Care: Plan and oversee all patient care alongside patient care coordinators.
Standard Operating Procedures (SOPs): Develop, implement, and ensure compliance with clinical SOPs to maintain high standards of care across all departments.
Quality Management: Oversee and improve quality management systems, ensuring clinical outcomes align with best practices and patient safety standards.
Financial Targets: Collaborate with the management team to set and achieve financial targets for the clinics, ensuring profitability and sustainability.
Patient Experience: Drive exceptional patient care and ensure a high level of satisfaction, aiming for a minimum of 4 out of 5 stars in patient feedback.
Revenue Growth: Develop revenue targets for each department and implement strategies to meet or exceed those goals.
Quality Accreditation: Lead the organisation’s journey towards its first quality accreditation, ensuring that the clinic meets the required standards.
Leadership: Mentor, supervise, and guide clinical staff, fostering a culture of collaboration, professionalism, and excellence.
Qualifications and Experience:
- Medical Degree
- Proven leadership experience in a clinical setting, preferably as a Clinical Director or Head of Department.
- Demonstrated expertise in service development quality management, and achieving financial targets in a healthcare environment.
- Strong understanding of clinical governance, corporate governance and SOP development
- Excellent communication and interpersonal skills, with the ability to work collaboratively across departments.
- Experience in leading healthcare organisations through quality accreditation processes.
- Strong business acumen, with the ability to develop strategies that balance clinical excellence with financial sustainability.
Desirable Qualities:
- A passion for improving patient outcomes and delivering exceptional care.
- Ability to think strategically while managing operational and financial challenges.
- Strong track record of developing and leading clinical teams.
Why Join Us?
At ACG, we pride ourselves on being at the forefront of healthcare. You will be joining a team of professionals dedicated to excellence in clinical practice and patient care, while also contributing to the organisation’s growth and impact on the healthcare landscape in Nigeria.
Application Process:
To apply, please send your CV and a cover letter outlining your suitability for the role to [email protected] by 15 October 2024.
We are an equal-opportunity employer and encourage candidates from all backgrounds to apply.