BridgeHedge Limited - Our client, a reputable community pharmacy, is recruiting to fill the position below:
Job Title: Pharmacist Sales Assistant
Location: Ikeja, Lagos
Employment Type: Full-time
Industry: Community Pharmacy
Work Structure: On-site / Available for Night shift
Description
- We are looking to hire a smart, proactive, customer-focused, and sales-driven Pharmacy Sales Assistant to join its team.
- The ideal candidate must be passionate about healthcare service, confident in sales, organised with inventory management, and able to support patients professionally.
- This role requires someone who can combine excellent customer service with strong sales ability, pharmacy support, content writing, and proper follow-up with patients and customers.
- Sales experience is a strong prerequisite for this role.
Key Responsibilities
Sales & Customer Service:
- Attend to customers professionally and warmly.
- Promote and sell pharmacy products, wellness items, supplements, personal care products, and other approved healthcare products.
- Identify customer needs and recommend suitable products where appropriate.
- Support the pharmacy’s sales targets through active selling, upselling, cross-selling, and customer relationship management.
- Provide accurate product information to customers within approved limits.
- Ensure excellent customer experience from enquiry to purchase.
- Handle customer complaints or concerns politely and escalate when necessary.
- Maintain good relationships with walk-in customers, repeat customers, and corporate clients.
Patient Support & Follow-Up:
- Support patients with basic guidance on product use, dosage reminders, refill reminders, and general wellness support under the supervision of the Pharmacist.
- Follow up with customers after purchases where necessary to encourage adherence, refill, and continued care.
- Maintain a patient/customer follow-up tracker.
- Support chronic care patients with reminders for routine refills and wellness checks.
- Ensure all patient-related information is handled with confidentiality and professionalism.
- Escalate health-related concerns to the Pharmacist immediately.
Inventory & Stock Management:
- Assist in receiving, arranging, and monitoring stock.
- Track inventory levels and notify management when products are low.
- Support stock-taking, product counts, and reconciliation.
- Monitor expiry dates and ensure proper stock rotation using FIFO/FEFO methods.
- Ensure shelves are properly arranged, clean, labelled, and well stocked.
- Report damaged, expired, or slow-moving products promptly.
- Help maintain accurate sales, stock, and inventory records.
Pharmacy Support:
- Assist the Pharmacist and pharmacy team in daily operations.
- Support prescription processing under the supervision of the Pharmacist.
- Package and label products appropriately as directed.
- Ensure the pharmacy environment is clean, organised, and professional.
- Follow all company policies, health standards, and pharmacy operating procedures.
- Maintain professionalism when dealing with customers, patients, vendors, and team members.
Article & Health Content Writing:
- Write engaging, and accurate health articles, wellness tips, product education posts, and customer awareness content.
- Support the creation of health-related content for social media, newsletters, blogs, and customer education.
- Research health topics and simplify them for everyday readers.
- Ensure health content is reviewed and approved by the Pharmacist before publication.
- Contribute creative ideas for health campaigns, product promotions, and awareness days.
Marketing & Business Growth Support:
- Support pharmacy promotions, awareness campaigns, outreach activities, and customer engagement initiatives.
- Assist with social media content ideas, captions, product highlights, and health education posts.
- Encourage repeat purchases through excellent service and follow-up.
- Help grow the pharmacy’s customer base through referrals, relationship building, and consistent customer care.
- Support online and offline sales activities where required.
- Requirements
- The ideal candidate should have:
- Minimum of B.Sc., or relevant qualification in Pharmacy, Pharmacology, Health, Science, Sales, or related fields
- Previous experience in pharmacy retail, healthcare sales, pharmaceutical sales, customer service, or retail sales.
- Strong sales ability is very important.
- Good communication and interpersonal skills.
- Knowledge of medicines, supplements, wellness products, and personal care products.
- Ability to write simple, clear, and engaging health-related articles or social media content.
- Good inventory and stock management skills.
- Strong attention to detail.
- Good customer service attitude.
- Ability to follow instructions and work under the supervision of a Pharmacist.
- Basic computer literacy and ability to use POS, inventory systems, Microsoft Office, or Google Workspace.
- Must be honest, organised, proactive, and responsible.
- Ability to multitask in a busy pharmacy environment.
- Must be willing to learn and grow within the company.
Core Skills Required:
- Sales and customer service
- Product promotion
- Patient support and follow-up
- Inventory management
- Stock monitoring
- Pharmacy support
- Health article writing
- Social media content support
- Communication skills
- Attention to detail
- Customer relationship management
- Record keeping
- Teamwork
- Professionalism and confidentiality.
Who We Are Looking For:
- We are looking for someone who is friendly, confident, persuasive, and passionate about helping people.
- The right candidate must be able to sell, communicate clearly, follow up with customers, manage stock properly, and support the pharmacy team in delivering excellent healthcare service.
- This role is ideal for someone who understands that a community pharmacy is not just a place where people buy medicine, but a trusted healthcare space where customers receive support, guidance, and care.
Application Closing Date
29th June, 2026.
Method of Application
Interested and qualified candidates should send their CV and a brief Cover Letter to: [email protected] using "Application for Pharmacy / Sales Assistant Role" as the subject of the mail.
Note: Only shortlisted candidates will be contacted.