Provider Relations Associate at Reliance Health

Posted on: Thu 25-05-2023

Reliance Health uses Technology to Make Healthcare Accessible and Affordable. Through an integrated approach that includes affordable health insurance, telemedicine, and a combination of partner and proprietary healthcare facilities, Reliance Health offers innovative healthcare solutions that meet the needs of emerging markets.

We are recruiting to fill the position below:

Job Title: Provider Relations Associate

Location: Lagos

Employment type: Full time

Category: Provider Relations


  • The Provider Relations Associate is in charge of interacting with our primary care providers, educating them on our processes, resolving escalations, and renegotiating appropriate tariffs with our providers.


  • Negotiate tariff with prospective healthcare providers.
  • Renegotiate tariff with existing healthcare providers.
  • Upload agreed tariff on respective providers’ profile on the admin dashboard.
  • Resolve all internal and external tariff escalations for renegotiations promptly.
  • Engage and acquire prospective providers.
  • Train providers on accessibility and operations of the provider portal.
  • Ensure credentialing and documentation of acquired providers.
  • Upload claims of providers on the admin dashboard.
  • Respond and resolve complaints from providers promptly.
  • Communicate with respective stakeholders changes to a provider’s status.


  • Minimum of a First Degree in Medicine / Nursing.
  • Experience in the healthcare industry is an added advantage.
  • Basic proficiency in the use of Microsoft Office tools.
  • Strong negotiation and relationship management skills.
  • Excellent communication skills.
  • Willingness to travel when required.

Application Closing Date

Not Specified.

Method of Application

Interested and qualified candidates should:

Click here to apply online