In a significant move towards enhancing passenger services and accessibility within the aviation industry, Skyway Aviation Handling Company Plc (SAHCO) Nigeria has partnered with MedicalWorld Nigeria to provide specialized training for over 60 of its personnel in Abuja. The training focused on aviation wheelchair management and skills, aimed at elevating the overall travel experience for passengers with mobility challenges.
SAHCO, a leading ground handling company in Nigeria, recognizes the importance of ensuring a seamless and inclusive travel environment for all passengers. By investing in the training of its staff, the company aims to set a new standard for quality service and support within the aviation sector. The training program covered a range of topics, including proper handling techniques, communication skills, and emergency response protocols related to passengers with mobility issues.
Mrs Sarah Ojogwu of SAHCO Nigeria, expressed enthusiasm about the training partnership, stating, "Our commitment to providing excellent services goes beyond the conventional. By equipping our personnel with the necessary skills for aviation wheelchair management, we are not only meeting regulatory requirements but also enhancing the overall travel experience for passengers with special needs."
The initiative aligns with global efforts to promote inclusivity and accessibility in the aviation industry. It also reflects SAHCO's dedication to staying at the forefront of industry best practices and elevating the standards of ground handling services in Nigeria.
As the training program extends to other state branches, SAHCO anticipates a positive impact on customer satisfaction and loyalty. Passengers with reduced mobility can expect a more compassionate and proficient assistance during their journey through airports where SAHCO operates.
This collaboration sets a precedent for other aviation stakeholders to prioritize training that fosters inclusivity and equal access to air travel. SAHCO and MedicalWorld Nigeria's joint efforts are a testament to the industry's commitment to ensuring that air travel remains a universally accessible experience for everyone, regardless of physical challenges.