Bureau to Roll out Project to Enhance Service Delivery in Hospitals


Posted on: Tue 27-06-2017

The Bureau of Public Service Reforms (BPSR) said it will roll out a project on July 3 that will make it easier for patients to see doctors in government hospitals.
 
The Director-General of BPSR, Dr Joe Abah, made this known in an interview with the News Agency of Nigeria (NAN) in Abuja yesterday.
 
According to him, the project will help track patients experiences in hospitals, with a view to enhance service delivery.
 
Abah said this would also allow hospitals personnel, especially doctors and nurses, to be held accountable for their responsibilities.
 
He added that this would also help change the perception the public had on some of the government hospitals as well as making it easier to see doctors in these hospitals.
 
“On the 3rd of July, we are starting a piece of work that will make it easier to see a doctor in government hospitals.
 
“We have done a presentation to the National Centre for Disease Control; we hope to do the same with NAFDAC and Primary Healthcare Development Agency.
 
“We are working with the minister of health on that and it will be funded from the 2017 budget and he has given approval to all the health agencies to cooperate with us.’’ 
 
According to him, the bureau is collaborating with UK DFID and we have selected three hospitals in each state - one teaching hospital, one general hospital and one specialist hospital.
 
Abah added that the four pilot states were the Federal Capital Territory (FCT), Lagos, Enugu and Kano, adding that the project would be expanded to cover other states.
 
Source: Daily Trust News