Life action plus ltd, a national health maintenance organization (HMO) is currently requesting from suitably qualified candidates to fill the under listed vacant position:
Position: Call Center Agent
Location: Lagos
Duties and Responsibilities . Engage in telephone communication with all stakeholders
. Provide pleasnat customer experience through superior customer service method, problem solving and real time issue resolution
. Explain benefits, eligibility status, enrollment processing procedures and status of authorizations and referrals to callers
. Answers call professionally and respond to customer inquireies
Qualification
. Must be a Bachelor holder or its equivalent in any health related discipline or a Certified registered NURSE
. A minimum of 3 years experience or a minimum of 1 year in a call center
. Ability to communicate effectively in oral and written english
. Must be willing to work on shift basis for a t least 8 hours
. Knowldge of operations of the National Health Insurance Scheme (NHIS) and Health Maintanance Organizations will be an added advantage
. Proficiency in the use of MS Office Suite
How to apply:
Candidates with a minimum of 2 years experience should attach and forward their applications with Job Titles as subject of mail to:
or by courier or hand delivery to:
Life Action Plus Limited
Floor 4, LAPO Place, 18 Dawson Road Benin City, Edo State
Signed
Management
ABUJA: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
PORTHARCOURT: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
LAGOS: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
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