Teclab Management Services Limited - Our Client a leader in the Health Industry, requires the Services of:
Position: Call Center Nurse
Location: Lagos
Job Description
Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.
Task Complexity
You are expected to contribute meaningfully with the following duties:
* Answering product and service questions; suggesting information about other products and services.
* Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.
* In charge of the dispatch of Ambulance.
* Resolving product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best * solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
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Job Specific Competencies (Skills/ Knowledge/ Attributes): * Good Listening Skills
* Good People Skills
* Good influencing and problem solving skills
* Telephone Skills
* Ability to learn fast
* Ability to work under pressure
* Data Entry Skills
Requirements
* Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.
* Minimum of 3 Years’ Experience in a similar role.
Application Closing Date:
22 August, 2016
Method of Application
Applicants should send their Application Letters and Curriculum Vitae to: [email protected]
ABUJA: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
PORTHARCOURT: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
LAGOS: Training Schedule for Basic Life Support BLS, Pediatric Advanced Life Support (PALS), Advanced Cardiovascular Life Support ACLS, First Aid, CPR, AED
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