Posted on: Wed 13-09-2023

Avid HR Consulting - Our client, a leading National Health Maintenance Organisations (HMO) is recruiting suitably qualified candidates to fill the position below:

Job Title: Call Centre Care Co-ordinator (HMO Nurse)

Location: Nigeria

Job Description

• Attend to calls, SMS messages, WhatsApp and email messages from enrollees, providers and other stakeholders
• Collate and document enrollee's information in relevant format.
• Issue care authorization codes to providers and enrollees.
• Resolve customer complaints directed to the Centre.
• Vet claims according to agreed tariff and regulatory and company guidelines.
• Negotiate cost of care to enrollees.
• Provide customer with product and services information

Qualifications and Experience

• Must be a Registered Nurse, Registered Midwife, or possess a Bachelor of Science in Nursing
• Nursing Council certificate
• Proficient in Microsoft office
• Membership of health, management or related bodies Completed NYSC

Application Closing Date

Not Specified

How to Apply

Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

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