Posted on: Sun 06-11-2016

Rockgarden Homes is a new prestigious elder care home for older adults in Ikorodu, Lagos State. We are guided by passion and excellence, as we provide residential care services for the elderly. We also provide medically-skilled nursing care in a respectful and cozy shelter for assisted living residents. We aim to create happy homes for successfully aging seniors, where longevity is coloured with a good quality of life. We are currently in need of a medically-qualified and multitalented person, with management skills to lead our health team.

Job Summary

• The successful candidate will head a team of professionals and medical staff that include nurses, physiotherapists and Home Care Assistants providing care to aged adults in a Residential Setting.
• You will be involved in the social aspect of healthcare as well as the clinical aspect.
• However, you will mainly be required to market the company's services.
• The applicant must have the ability to identify clients, follow up on deals and close out. accordingly, must also be able to monitor current market trend as regards to new entrants, pricing etc.
• You will be expected to improve the performance in client recruitment and effectiveness in marketing and advertising.
• You will spend much of the day managing the facility while maintaining close contact with key clients in order to guarantee a high level of customer satisfaction.
• The candidate will be required be build and develop new models for the company and drive same to commercial success.
• You will often communicate via phone, email and other social media networks ensuring that the business enterprise is given maximum publicity and leverage.
• As an administrative officer, you will be responsible for the efficient operation of the front line office. 
• You will support the Directors and other employees through a variety of tasks related to organization and communication.
• The role requires administration tasks are completed accurately and delivered with high quality and in a timely manner.
• The applicant must be result oriented and also a team player.
• S/he must be willing and motivated to work extra hours in order to meet up with responsibilities and may be assigned other tasks as management decides.

Key Responsibilities

• Providing holistic healthcare to elderly clients in a residential setting.
• Service marketing and promoting responsibilities.
• Maintains effective working relationship with all prospective clients and relatives.
• Implements administration strategies, policies and procedures.
• You will consult with physicians, establish treatment plans, operate medical equipment and perform diagnostic checks and tests.
• Ensures that the office premises and facilities are maintained in a clean and decent state.
• Act as a property manager and resolve any issues that arise within the estate.
• Managing the office environment, including sanitation and maintenance activities.
• Answering and acting on phone calls and maintaining contact lists.
• Ensures proper tagging of all assets with appropriate reference numbers for proper inventory keeping.
• Liaises with other staff and conducts checks to ensure the safe keeping and efficient utilization of all facilities and equipment.
• Keeps up to date with trends in the local sheltered healthcare service industry.
• Suggests and oversees improved efficiency in service.
• Ensure property and facilities meet legal, environmental, health, security and safety standards and requirements.
• Organize and schedule meetings and appointments.
• Produce and distribute correspondence memos, letters, faxes and forms.
• Assist in the preparation of regularly scheduled reports.
• Develop and maintain a filing system.
• Organizes payments and reconciles expense reports.
• Provide general support to visitors and prospective clients.

Essential Requirements

• MBBS, MBChB, RN, BNSc., Diploma in nursing, B.ScPT, BPT, BMR or other relevant medical qualification. BLS, ACLS will be an added advantage.
• Experience in the role of a Carer or Support worker in a developed country.
• Full registration and affiliation with relevant professional bodies with the knowledge, ability and experience caring for elders.
• Ability to provide first aid during medical emergencies, such as heart attacks, strokes etc.
• Proven marketing and client management experience.
• Proven administrative experience or experience in estate/facility management.
• Commercial awareness and entrepreneurial skills.
• Knowledge of office management systems and procedures.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Pleasant personality, with good customer relationship management skills.
• Project management, analytical and interpersonal skills.
• Creative/Innovative thinker.
• Knowledge of the environment and more than one major Nigerian language will be an added advantage.
• Experience with social media management and brand message crafting.
• Willingness to relocate as accommodation may be provided.
• Willingness to be paid mainly on a performance-related commission basis. However, remuneration package is very attractive.

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