Biosystems Medical Diagnostics Center is located @ No. 49 Tombia Street G.R.A Phase 2, Port Harcourt. We are looking to recruit the following:

 

Job Title: Relationship Officer

Job Code: RLO 1  

Job Grade: S

Department: Human Resources & Admin

 

Position Overview 

This position is responsible for establishing and maintaining internal and external company relationships. Relationship officers can manage relations with clients, providing customer service; they can liaise with other corporate departments, or they may work as human resources (HR) officers, responsible for improving communications and cooperation within the workforce.

 

This position requires someone with a strong desire to work in a start-up environment and possess a strong desire to play a critical role in the success of the organization.

 

Essential Job Functions

• Responsible for customer relations; work closely with clients, trying to satisfy their needs with the company's products. Provide clients with the support and assistance they require, giving advice and support on using company services.

• Encourages communication and collaboration between employees across and within company departments, which, in turn, drives up productivity and fosters innovation.

• Develop progressive and aggressive product positioning that will increase sales volume in the market.

• Create and implement a strategic sales/marketing plan that targets physicians and clinical trial entities (pharmacies, laboratories, hospitals, medical device companies, etc.)

• Developing and ensuring equipment maintenance schedules.

• Manage budgets required to implement plan and deliver results consistent with company objectives.

• Generate, call, and qualify service/sales leads.

• Engage in direct sales activities, including but not limited to office visits, conference exhibitions, dinner meetings, etc.

• Assist in the development of sales and marketing literature, and other supporting information for existing and prospective clients.

• Performs other work-related duties as assigned.

• Work with suppliers on ensuring on-time deliveries of the necessary materials and products.

• Monitor building security and safety by performing such tasks as locking doors after operating hours and checking electrical appliance use to ensure that hazards are not created.

 

Requirements

• B.Sc in Biological Science or related field.

• Minimum 1-3 years’ sales experience in diagnostic laboratory business. 

• Proficient in Microsoft Windows OS and Microsoft Office Suite

• Strong Communication skills and attention to details (Thoroughness).

• Strong organization skills and ability to work under pressure and meet deadlines

• Background in medical or biological sciences preferred

• Relevant Certifications in Marketing, Safety, Health Regulations or any related field will be an added advantage.

 

Other Skills/Abilities

• Able to interact effectively with patients who range from healthy to critically ill; compassionate.

• The candidate must be flexible, self-motivated, and results oriented, with the ability to think strategically as well as execute tactically.

• Realistic – able to deal with practical, hands-on problems and solutions. 

• Good Documentation and analyzing skills

• Good knowledge of Health Regulations, Creating and maintaining a Safe & Effective Environment.

 

 

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.