Aviation Alert: De-escalation & OVA Training for Aviation Professionals
In today’s high-pressure travel environment, conflict and aggression are rising threats—from check-in counters to cockpits. That’s why Medicalworld Nigeria is offering specialized training for aviation industry workers to prevent, manage, and recover from workplace aggression.
Whether you're a pilot, flight attendant, air traffic controller, or ground crew, this training is designed to:
- Spot early signs of aggression
- De-escalate tense situations with proven techniques
- Protect staff and passengers without escalating risk
- Navigate post-incident procedures and legal protocols
What You’ll Learn:
- The A.D.P. Framework: Awareness, De-escalation, Protection
- Tactical communication for high-stress environments
- Safe physical intervention techniques
- Role-specific conflict resolution scenarios
Who Should Attend:
- Pilots & Co-Pilots
- Flight Attendants
- Air Traffic Controllers
- Baggage Handlers
- Reservation & Passenger Services Agents
- Security & Ticketing Staff
- Engineers, Mechanics & Cleaning Crew
Why It Matters:
- Boosts team confidence and coordination
- Reduces trauma and workplace stress
- Enhances passenger experience and safety
- Customizable to your airport or airline’s needs
Ready to Elevate Safety in Your Aviation Workplace? Email [email protected] to enroll or for enquiries.
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